Shipping Costs UK Royal Mail 2nd Class signed for - Free Shipping to UK. Royal Mail 1st Class signed for - £4.00 Worldwide Click here to message us if you are unsure if we deliver to your country.

The soap making kit will vary depending on what soap you choose to make. Contents -Wooden sticks for stirring (All kits) -Soap base 300g (All kits) -Amber vials with essential oil (All kits) -Honey with glass jar -Glass vial with either Matcha powder, Tumeric powder, Activated Charcoal, Butterfly pea powder or Alkanet root (Green tea/Orange/Tea Tree/Lime or Lavender soap kit) -Mould 100g (except for the lemon loofah kit which contains 2x round 50g moulds) The soap base included in the kits contain no sodium lauryl sulphate (SLS) or sodium laureth sulphate (SLES), the kits are suitable for vegans (with the exception of the honey and orange kits) we made sure that the soap base we use is supplied in the UK and work in line with the palm industry (RSPO) for any palm ingredient included in the soap base. The matcha powder included in the kit is also certified and registered with the soil association, it is organic and the soil is fertilised with natural compost. it has a quality guarantee certificate and is classed as food grade. All the essential oils are 100% pure and it is worth noting that although it is natural please remember that it is a high concentration and not good to put too much on your skin. When adding to soap, please use the recommended guidelines and your soaps will smell fantastic. **Disclaimer** Please do not eat the soaps. They do not taste nice. They might smell like fruit but eating real fruit tastes much better. -As we do not test on animals, I have to do the eating. If you eat them you will be very sick and possibly poop bubbles.

You can go to the contact us page and send a message with a brief description of the issue you have, and we will get back to you ASAP. *We are a small company so it may not be straight away but be rest assured that we will do our best to rectify whatever problem you may have* Customer trust and loyalty is important to us.

Inside the soap making kit you will find step by step instructions. It is as simple as it gets. You will need to source your own small bowl for mixing the ingredients together and then a pot to melt the soap base in (gravy jug works great) then after melting the soap base, add the ingredients to the base, stir and then pour into the mould. Leave it for 1 hour (or longer if room temperature is warm) and then "just like that" you have your very own handmade soap.

Trueli nature soap kits are sodium lauryl sulphate (SLS) and paraben free. These are widely known and controversial chemicals that are in a majority of everyday products that you find on the shelves. We also cut out synthetic fragrances and use pure 100% essential oils instead that are certifiied by the soil association. All colours that are used are food and plant grade such as Alkanet root, Matcha powder. Lemon oil, Tumeric powder and Honey this is what gives the soap its natural hues. The soap base contains vegetable glycerine and is suitable for vegans. Click here for more information. The soap base contains no palm oil, but may contain palm oil derivatives. It is extremely hard to rule out palm derivatives as they find there way into everything in todays world from food & packaging to beauty supplies. We work with our suppliers to ensure good practice, so here is a link from our soap base supplier 'Stephensons Personal Care' on the partnerships they use in Palm oil production from some of their other products to ensure fair standards for workers and the protection of the rainforest and the local communities surrounding. Trueli Nature are continually striving to find better ways to work with the environment by making products that are both kind to your body and kind to nature. *If you would like to give us suggestions/feedback on the products or if there is a particular soap/scent or new beauty product that you would like to see on the Trueli Nature website in the future then click here to send us a note*

None of the ingredients in the soap kits are tested on animals and are certified safe.

The soap on its own has no expiry date but best before use on the ingredients will be 1 year from the manufactured date which is found on the back of the packaged box. To prolong the life of the soap and ingredients; keep out of sunlight and in a cool dry place.

Yes, this happens sometimes with honey but it is nothing to worry about and will not affect the finished soap.

Yes we do : ) This website only accepts Paypal payments but we are aware that some people may not have a Paypal account. You can head over to our Etsy page and here you are able to use all debit/credit cards. https://www.etsy.com/uk/shop/TrueliNature